15th May 2024


- 14th May 2020 -
Speaker line-up  to be announced shortly

Speakers in 2019


Joe Rafferty

Chief Executive

Mersey Care NHS Foundation Trust



Joe was recently named number 9 in the HSJ Top 50 Chief Executives Awards list and included in the HSJ’s list of 100 most influential people in health.  Prior to becoming Chief Executive of Mersey Care NHS Trust in 2012, Joe was Director of Commissioning Support at the NHS Commissioning Board, having national responsibility for the design and delivery of a significant component of the Liberating the NHS commissioning reforms.


Before this, Joe was seconded from his Chief Executive role at NHS Central Lancashire to become Director of Commissioning Development for NHS North West, leading the development of commissioning reforms across the region.


Other Board level roles included Chief Executive of NHS Central Lancashire, Regional Director of Commissioning & Strategy for NHS North West, Executive Director of Strategy for NHS North West, Executive Director of Performance in Cumbria & Lancashire SHA and Director of System Reform at Bolton Hospital NHS Trust.


Joe has been championing Expert by Experience as a major driver for transformation.



Dr John Dean, MD FRCP

Clinical Lead for Quality Improvement and Patient Safety at the Royal College of Physicians (RCP)

@j59dd   @RCP_QI


John has extensive experience in service redesign and quality improvement. He is Deputy Medical Director (Transformation) at East Lancashire Hospitals NHS Trust, where he works across the health economy leading service improvement. He is clinical lead for the Trust as a Future Hospital development site. He has been Divisional Director and Chief of Medicine at the Trust where he has worked since 2012, initially sharing the role of Associate Medical Director with Calderdale and Huddersfield NHS Foundation Trust.


As Consultant Physician in Bolton from 1994 he led the development and delivery of integrated diabetes care. He was Clinical Director for Medicine at Bolton Hospitals 1997-2000. In 2005/6 he spent 12 months at Institute for Healthcare Improvement and Harvard University, Boston, USA studying Quality Improvement and Integrated care.


He has worked more widely on Long Term Conditions and Quality Improvement making significant contributions to Year of Care (DoH), Teams without Walls (Royal Colleges), Healthier Horizons and Joined up Care for people with Long Term Conditions (NHS North West), Triple Aim (Institute for Healthcare Improvement) and Safer Clinical Systems (Health Foundation). John is a Health Foundation/ IHI fellow and Q fellow.


Dr Jenny Vaughan

Consultant Neurologist and Medical Law Campaigner


Dr Jenny Vaughan has been Consultant Neurologist for 14 years (NW London Hospitals NHS Trust and Imperial College Healthcare NHS trust). Jenny was the medical lead for the successful over-turning of the conviction of Surgeon Mr David Sellu for gross negligence manslaughter in 2013.  Jenny has conducted surveys  for the last three years in order to understand the impact of the criminal law on healthcare, especially after the conviction and erasure of Dr Hadiza Bawa-Garba. These surveys have informed law-makers, politicians, the media, the BMA, the royal colleges and the medical profession in general. She  is currently assisting the Marx review into how manslaughter by gross negligence is applied to medical practice


Dr Claire Copeland

Clinical Director Ageing & Health

Forth Valley Royal Hospital


Dr Copeland is Clinical Director in Ageing and Health in Forth Valley Royal Hospital, Larbert.

She is a Fellow of the Royal College of Physicians and Surgeons Glasgow (RCPSG) and an Associate Fellow of the Higher Education Academy.

Her sub speciality interests are stroke, delirium and medical education.

Dr Copeland is the education lead for the Scottish Delirium Association and is faculty for the RCPSG ‘Managing Stroke’ and ‘Geriatrics for Juniors Connect’ symposiums in Glasgow. She is also Clinical Faculty for RCPSG Certificate of Clinical Education course.

She delivers both delirium and stroke simulation training.

Dr Copeland has presented work on social media and its use in delivering delirium education. She has also published work on developing an undergraduate curriculum for delirium.


Chair - Richard Annandale

Healthcare Lawyer


Richard provided high-level advice to the NHS for almost 30 years. During this time he was involved in the most high-profile patient safety crises that have hit the NHS in the South West. His work developed into the area of governance and patient safety training. He has been recognised with the special status award of Senior Statesman by Chambers, the independent legal directory.


Peter Gray
 Service Improvement Lead, Royal Cornwall Hospital Trust


Pete is a registered Nurse with ten years’ experience predominately in emergency medicine. He has worked in health informatics and currently works as a Service Improvement lead at the Royal Cornwall Hospital. Pete passionately believes that if the NHS is to improve its services and remain sustainable that frontline staff must have their ideas listened to and actioned where possible.


Dr Tricia Woodhead

Associate Clinical Director for Patient Safety, West of England Academic Health Science Network




Tricia has spent 24 years as a consultant radiologist in the NHS. During 12 of these years she was Medical Director and Director/ Quality and Patient Safety. She is a Health Foundation and IHI Quality Improvement Fellow and Improvement Advisor, having been awarded the Fellowship in 2010.

Tricia is Associate Clinical Director for the West of England AHSN with a major responsibility for continuing the five-year South West Patient Safety and Quality Improvement Programme. She works across the South West, South of England and London on collaborative projects to improve reliability and patient safety in acute, community and mental health services.  She is currently supporting the Royal College of Physicians as they develop their Quality Improvement Hub.

She teaches Leadership for Patient Safety as Associate Clinical Lecturer at Keele University Medical School. She is Visiting Senior Research Fellow at the University of Bath, working with The School of Management on systems and networks in Healthcare.



Ann Remmers

Maternal and Neonatal Clinical Lead

West of England Academic Health Science Network

@AnnRemmers ‏  @WEAHSN



Ann is also Clinical Director of the South West Maternity and Children’s Strategic Clinical Network. She has been involved in maternity and children’s health services for most of her career. Until July 2013 Ann was Clinical Director of Women’s and Children’s Health at North Bristol NHS Trust (NBT).

Ann’s professional background is in nursing and midwifery. She has worked in both acute and community services and spent three years working in Australia. In 2007/2008 Ann was the clinical lead for the Darzi review of maternity and newborn services in the South West. Ann’s priority is patient safety across all health organisations and she is committed to improving outcomes and experiences and reducing variation in service provision across the South West.





Lou Hall

Programme Manager: Evaluation, South West Academic Health Science Network


Louise is passionate about supporting people to best use evidence to support decision making. She has worked in various research, evaluation and analytical roles across the health and care sector for over 10 years and now works for the South West Academic Health Science Network.

Louise has developed measurement and reporting tools for practitioners, managed large scale, multi-site evaluations and supported practitioners and innovators to scope, plan and deliver evaluations in practice.

When she is not working, Louise likes to write blogs about being a mum to a toddler (and a Labrador!).






Anna Burhouse

RUBIS.Qi Director of Quality Development and QI Coach



Visiting Senior Fellow University of Bath School of Management Visiting Senior Fellow University of the West of England School of Healthcare Consultant Child and Adolescent Psychotherapist 2gether NHS Foundation Trust Severn Wye Recovery College Lead 2gether NHS Foundation Trust

Anna is director of quality development at Northumbria Healthcare NHS Foundation Trust supporting NHS staff from across the UK to develop quality improvement and innovation capability and capacity, and to lead complex quality improvement work.

Prior to this Anna was executive director of quality for the West of England Academic Health Science Network where she combined her passion for improvement with innovation to lead improvement work in stroke prevention, maternity, tissue viability, renal services, MSK and tele-healthcare.

Anna is a Health Foundation improvement fellow, an active member of the Q network and a member of the West of England Q Commons Stewardship Group.


Dr Claire Evans

BSc (Hons), MBBS, PgCert



A General Practice trainee in Exeter Claire graduated from St. George's, University of London in 2012 going on to work in Paediatrics until 2017. Having an active interest in medical education and quality improvement, Claire has contributed to published research and has presented at conferences, both in the UK and abroad, winning the oral presentation award at the South West Quality and Safety Seminar 2018. She was a Peninsula Quality Improvement Fellow 2016-2017, implementing changes to successfully reduce rates of neonatal hypothermia. Claire was awarded a PG Cert, in Health Services Improvement from the University of Exeter in 2017.



Dr Alice Oates

South London and Maudsley NHS Foundation Trust (former Clinical Fellow, NHS Resolution)

Alice Oates graduated from the University of Sheffield with a medical degree and a BMedSci in 2011. After two years as a foundation doctor in Liverpool, she was successful in competing for an Academic Clinical Fellowship in General Adult Psychiatry within South London and Maudsley NHS Foundation Trust. During her fellowship she conducted research into decision making under stress in borderline personality disorder.

Alice was working as a Clinical Fellow with NHS Resolution, this one year secondment was based within the Safety and Learning team and finished in September 2018. She worked with others across the health care system supporting a Mental Health project that examined and extrapolated the learning from inquests relating to suicides across England. The findings were published a national report this Autumn to share the findings and learning from this work, the full report is available on https://resolution.nhs.uk/resources/learning-from-suicide-related-claims/.



Dr Sally Pearson


Sally graduated in Medicine from Leeds University in 1984 and became a consultant in public health medicine in 1992.   She has over 20 years of Board level experience in the NHS as Director of Public Health in Gloucestershire Health Authority, and as Director of Clinical Strategy in Gloucestershire Hospitals NHSFT.   She has successfully led strategic service changes covering most clinical areas.  She has a proven track record in helping clinical teams reach consensus, creating a compelling case for change to support meaningful engagement with key stakeholders and the public.   She now chairs the South West Clinical Senate, providing clinical advice to NHS England on all significant service change proposals in the South West of England.
Sally was an adviser for NCAS since its inception in 2002, prior to her appointment as Responsible Officer and HPAN Lead for NHS Resolution in 2018.  She has significant experience of handling professional performance concerns in primary and secondary care with a clear understanding of the contribution of personal and contextual factors and the legal, professional and ethical frameworks in which health professionals practise.  She has experience as both a case manager and a case investigator where concerns have been raised relating to the performance of senior doctors and has provided mentoring and support to doctors in difficulty.



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